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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Simpson

October 16, 2026

5  out of  5
rating by Courtney Simpson
"I honestly couldn’t have asked for a better experience! So kind and helpful! 10/10 recommend!!!"
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Janet Anderson

October 15, 2026

5  out of  5
rating by Janet Anderson
"The staff have always been great to work with - friendly, knowledgeable, and quick to provide a response. I love the ability to text in as it just adds an extra layer of convenience with a busy schedule!"
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Coretta Jefferson

September 30, 2026

5  out of  5
rating by Coretta Jefferson
"I have been a customer of State Farm for many years. Staff is always friendly, courteous, and helpful. They are always willing to answer any questions about my home and auto policies. I would recommend this office for any insurance needs."
We responded:
"Thank you for the kind words, Mrs. Jefferson ! :)"
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Trey Bodkin

September 23, 2026

5  out of  5
rating by Trey Bodkin
"Very responsive and easy to work with"
We responded:
"Thanks for the review, Trey! We appreciate you trusting us!"
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Brian Lloyd

September 23, 2026

5  out of  5
rating by Brian Lloyd
""I had an amazing experience! State Farm Agent Delena in weston wv was super helpful, patient, and managed to lower my rates while keeping my coverage great. She saved me so much money. Highly recommended!" Five stars all the way. Ty delena I appreciate all you done for me and ty for taking the time to look over my old policy and for explaining everything to me in detail and answering any and all questions I had for you. I appreciate all you done to save me some money and get me a great policy for both my car and house. I highly recommend state farm insurance agent Delena Weston Wv."
We responded:
"Thank you for the review, Brian! We are sure lucky to have Delena and so are our customers! We appreciate your words and your business!"
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Ginger Turner

August 28, 2026

5  out of  5
rating by Ginger Turner
"Wonderful service and kind agents"
We responded:
"Thank you very much, Ginger! I am glad we were able to take care of you :)"
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Storm Bailey

August 20, 2026

5  out of  5
rating by Storm Bailey
"Exceptional service and incredible rates!! The owner, Mason, is top notch!"
We responded:
"Thanks for the review and kind words, Storm. Appreciate you!"
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Courtney Wagner

August 1, 2026

5  out of  5
rating by Courtney Wagner
"Frank Mazzie is wonderful to work with. 10/10 Recommended."
We responded:
"We agree! Frank is great at taking care of our customers! Thanks for taking the time to let us know!"
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Sierra Short

July 31, 2026

5  out of  5
rating by Sierra Short
"10/10"
We responded:
"Thank you for the review, Sierra! We appreciate it!"
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Stephanie Brewster

July 31, 2026

5  out of  5
rating by Stephanie Brewster
"Delena Elliott is very professional answered all my questions and State Farm is giving me a better price with better deductibles. Contact her and get your quote today!!"
We responded:
"Thank you Stephanie! Delena is at her best when she can help our customers with their needs!"
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Savannah Strader

July 31, 2026

5  out of  5
rating by Savannah Strader
"I highly recommend Elizabeth at Mason's office! She is knowledgeable about home, auto, and life insurance, professional, and always willing to help. Great customer service and a smooth experience from start to finish!"
We responded:
"We agree, Savannah! Elizabeth is one of a kind! Thank you for the review :)"
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joel roberts

July 31, 2026

5  out of  5
rating by joel roberts
"Mason and Nick at State Farm provided an outstanding experience from start to finish. They were knowledgeable, professional, and genuinely took the time to understand my insurance needs. They explained my coverage options clearly, answered all of my questions with patience, and made the entire process simple and stress-free.

What really stood out was their commitment to customer service. They were responsive, honest, and made me feel confident that I was getting the right coverage at a fair price. It's refreshing to work with a team that truly cares about their clients rather than just making a sale.

If you're looking for an insurance agency that values professionalism, transparency, and exceptional customer service, I highly recommend Mason and Nick at State Farm. They exceeded my expectations, and I couldn't be happier with my experience. Five stars!"
We responded:
"Wow, thank you for the great review. Our office prides itself on our customer service and finding customers needs. We love talking through all of your issues and making sure you are covered the way you should be!"
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Virginia Mazzie

July 31, 2026

5  out of  5
rating by Virginia Mazzie
"Great experience! My agent was friendly, knowledgeable, and made the process quick and easy. Frank answered all my questions and helped me find the right coverage. I highly recommend them for their excellent customer service."
We responded:
"Thank you for the kind words! Frank does a great job of finding the right coverage that fits the needs of our customers. We are lucky to have him!"
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Stephanie Romeo

July 30, 2026

5  out of  5
rating by Stephanie Romeo
"Nick Roberts is the best!! Go talk to him about all you insurance needs!
Thank you for all your help!"
We responded:
"Thank you Stephanie! Nick does a great job of going through coverages and making sure you're covered the way you should be!"
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Tray Webb

July 29, 2026

5  out of  5
rating by Tray Webb
"Nick Roberts touched me.

…

…

…

…right in the heart.

By bundling my home and auto insurance, he saved me money and made the whole process easy. Great customer service, honest advice, and someone who truly looks out for his clients. Highly recommend! ⭐⭐⭐⭐⭐"
We responded:
"Thanks Tray! Glad I clicked "see more" :D
Nick's doing a great job taking care of our customer's needs!"
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Hanna Lipscomb

July 29, 2026

5  out of  5
rating by Hanna Lipscomb
"Such friendly people to work with! And State Farm has the best insurance rates around!"
We responded:
"Thanks for the kind words. We love helping customers find great a great rate and more importantly, the right coverage!"
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Adrimar Pineda

July 28, 2026

5  out of  5
rating by Adrimar Pineda
"The whole process was quick and easy! Appreciate how helpful and professional the services was! Definitely recommend"
We responded:
"Thank you for the review and recommendation! We do our best to make it as seamless as possible! "
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Yerina Labarca

July 28, 2026

5  out of  5
rating by Yerina Labarca
"I had a great experience with State Farm! The process was smooth and easy. I really appreciated the excellent costumer service and support."
We responded:
"That means a lot. We try to make the process as easy as possible for our customers and customer service is a top priority! Thank you for the review!"
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Juanita Alfred

July 27, 2026

5  out of  5
rating by Juanita Alfred
"Moved to PA Mason wrote PA policy while in title/registration office appreciated rapid response"
We responded:
"Thank you for your review, Juanita. We appreciate you for trusting us! Glad to help!"
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Genesis

July 22, 2026

5  out of  5
rating by Genesis
"The care and attention to detail from Nick was truly amazing. He listened to what my concerns were and what I was looking for and got me just that. Very grateful we found this office"
We responded:
"Thank you for the review! Nick is an instrumental part of our team and truly enjoys helping our customers!"
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Jordan Thomason

July 20, 2026

5  out of  5
rating by Jordan Thomason
"Elizabeth was so sweet and very helpful! I can’t recommend her enough to ease your insurance worries."
We responded:
"I couldn't agree more -- Elizabeth is the best there is! Thanks for leaving us such a great review!"
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Tressie Mazzie

July 17, 2026

5  out of  5
rating by Tressie Mazzie
"Very professional and friendly!"
We responded:
"Thank you for your review! We pride ourselves on taking care of our customers the right way, every time! "
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Travis Moss

July 14, 2026

5  out of  5
rating by Travis Moss
"If you need a great Agent to work with, Get with Nick Roberts. He will do his best to save you lots of money 💰"
We responded:
"Thank you for the review! Nick is a valuable asset to the community (and to this office), that's for sure!"
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Harley Norris

July 14, 2026

5  out of  5
rating by Harley Norris
"Delena has been a great help in providing the best possible solution to my current situation as insurance goes. She has been awesome and a blessing. We need more people like her in this world that care about the customers"
We responded:
"Thanks for shouting out Delena! You're right, the world could use a lot more Delena's!"
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Kane Spencer

July 14, 2026

5  out of  5
rating by Kane Spencer
"Delena was very helpful and was able to get me switched over with my rate cut in half!"
We responded:
"Thanks, Kane! Delena is one of the best there is! We appreciate you!"